Ratings & Reviews

Overall Rating

5(226 reviews)99.6% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

Review From Modern Messagesubmitted by Nicholas P. - |Recommended: YesGreat apartment, love the s... — Great apartment, love the space and design. I tell all my friends about this building. I cannot wait for Covid to be over to fully utilize all the amenities available here
response from property -Nicholas, thank you for your five-star review! We are also looking forward to the end of the pandemic so we may serve you better. We hope to exceed your expectations in the future.
Review From Modern Messagesubmitted by Rachael E. - |Recommended: YesStaff is very friendly and ... — Staff is very friendly and always willing to help. Easy transition to lease if adding additional furry creatures. Maintenance staff fixes issue quickly and professionally.
response from property -Rachael, we are grateful for your excellent review. Our team is committed to delivering the highest quality of service. Your feedback reaffirms our efforts. Thank you so much for sharing.
Review From Modern Messagesubmitted by Jillian S. - |Recommended: YesWe had a great experience u... — We had a great experience using the gym in these uncertain times. We have noticed it has been cleaned and kept nice and safe and tidy during the pandemic
response from property -Jillian, thank you for letting us know that our team is doing an outstanding job maintaining our grounds and amenities. Positive feedback from our residents means the world to us, and we are grateful for your positive review.
Review From Modern Messagesubmitted by Timothy H. - |Recommended: YesPlease consider bike storag... — Please consider bike storage in the garage, I believe it would be widely used and a great selling point for the property. I also recommend expanding the internet provider options especially to Google fiber . No time like the present to foray into the future
Review From Modern Messagesubmitted by Kenisha H. - |Recommended: YesI have had a great experien... — I have had a great experience here at Arrive. There have been a lot of upgrades since I moved in 3 years ago and they have all added to the luxury of the building. The office staff is always nice and helpful. I had a concern with the security of the building in the past, but now there is onsite security walking the building. I appreciate how the management listens to the residents concerns and takes actions to ensure we all have a safe and upscale living experience here at Arrive
response from property -Kenisha, your review put a smile on our faces! Thank you for acknowledging our attention to the needs of our residents and continual efforts to enhance our community. We are glad the last three years have been great for you!
Review From Modern Messagesubmitted by Michelle F. - |Recommended: YesI've appreciated the consis... — I've appreciated the consistent communication throughout the pandemic about the services and amenities. The maintenance and support staff are all very responsive and efficient.
response from property -Michelle, we understand how valuable proactive communication is during such an uncertain time, so we are pleased that our efforts have made a meaningful impact for you. Thank you for acknowledging our hardworking team!
Review From Modern Messagesubmitted by Kamilah H. - |Recommended: YesI enjoy my apartment, havin... — I enjoy my apartment, having a large balcony, and being in a centralized location in which I'm pretty much 15 minutes from most destinations. I would like if they. carpet was maintenanced yearly as it's hard to upkeep this as a tenant especially staying multiple years a t a time. I enjoy the workout area and the options in the room as well. The parcel pending can be somewhat useful but sometimes an inconvenience as well.
response from property -Kamilah, thank you for sharing your satisfaction with our convenient location and various amenities. We are always looking for ways to improve our community for our valued residents, so we appreciate your feedback about carpet maintenance. Thank you!
Review From Modern Messagesubmitted by Anna K. - |Recommended: YesI love the new cleaning gro... — I love the new cleaning group not only are the very professional and nice the building looks wonderful and smells very clean. They even know the names of the pets as well.
response from property -How nice to read your excellent feedback about our well-maintained community, Anna. Our team is committed to providing an exceptional environment for you - and our pet residents - to call home!
Review From Modern Messagesubmitted by Melanie G. - |Recommended: YesThis community is great I ... — This community is great I enjoy living here. It’s close to everything in the city but the size of the building and number of units isn’t overwhelming especially in a time like this.
Review From Modern Messagesubmitted by Carlin F. - |Recommended: YesSo far it’s been great I l... — So far it’s been great I love my apartment view of the city I highly recommend Arrive South Loop as a place to call home Gianna has been a great leasing agent to work with.
response from property -Carlin, thank you for your review and recommendation. We will be sure to let Gianna know that she was great to work with. If there is anything you need as time continues, please let us know.
Review From Modern Messagesubmitted by Suzanne R. - |Recommended: YesInterior is quiet. Outsid... — Interior is quiet. Outside not so quiet which is to be expected. Pretty floral decorations outside that change with the season. The interior of the elevators, the carpets and foyer are kept clean.
response from property -Thank you for pointing out all of our great amenities, Suzanne. We are thrilled to hear that we are meeting all your needs, and we hope you continue to enjoy the beautiful atmosphere in our community.
Review From Modern Messagesubmitted by Lequnda H. - |Recommended: YesI just moved in on October ... — I just moved in on October 14th. And I love it, I love the amenities, cleanliness, and friendliness. I also love the fresh smell when you enter the building
response from property -Lequnda, we are so glad that we have had the opportunity to welcome you into our community! Ensuring residents have a first-rate experience from beginning to end is our No. 1 priority, so please continue to take full advantage of our well-kept amenities and peaceful atmosphere and feel free to contact us if we may be of any further assistance.
Review From Modern Messagesubmitted by Kamille V. - |Recommended: YesThe apartment itself is ver... — The apartment itself is very nice, and the staff in the office area are always welcoming and accommodating to resident needs and concerns. Definitely have enjoyed living here so far.
response from property -Kamille, thank you so much for sharing your review of our quality homes and friendly customer service. Please feel free to contact our office if there is ever anything else we may assist you with.
Review From Modern Messagesubmitted by Lenora W. - |Recommended: YesArrive South Loop has been ... — Arrive South Loop has been a nice, friendly and welcoming community. The staff has been friendly and accommodating. Maintenance is always quick and gets the job done whenever I submit a work order. Glad to have chosen Arrive as
response from property -What a great review, Lenora! Nothing makes us happier than knowing our residents are proud to call our community home. Thank you for letting us know what an inviting environment we have here.
Review From Modern Messagesubmitted by Rachael E. - |Recommended: YesThe office staff is very fr... — The office staff is very friendly. They are always willing to help with whatever you may need. Maintenance comes quickly and efficiently fixes any issues. The communal spaces are extremely clean.
response from property -Rachael, we appreciate your compliments for our friendly, responsive team! We hope to exceed your expectations in the future.