Ratings & Reviews

Overall Rating

5(220 reviews)99.5% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

Review From Modern Messagesubmitted by Lequnda H. - |Recommended: YesI love the community here. ... — I love the community here. Most are nice and pleasant. I really like the cleaning staff there very friendly and nice. The office staff is great also
response from property -Lequnda, thank you for your review and a five-star rating. We are pleased to hear that you have noticed the exceptional team we have in place here. We will be sure to share your review with all of them.
Review From Modern Messagesubmitted by Justine H. - |Recommended: YesThe environment is very wel... — The environment is very welcoming. The building is clean. The other residents seem nice and the staff is very helpful. They seem genuinely engaged. The mail system is top notch
response from property -Justine, thank you for reviewing our community's atmosphere and service! Our team members are passionate about making sure residents have everything they need to enjoy the perfect apartment home.
Review From Modern Messagesubmitted by Melanie G. - |Recommended: YesGreat place to live. Friend... — Great place to live. Friendly and attentive office staff. This has been much appreciated since having to pivot to being home so much because of the pandemic.
response from property -Melanie, thank you for your review. It is wonderful to know that you hold our community in such high regard. We will be sure to share your review with the team.
Review From Modern Messagesubmitted by Suzanne R. - |Recommended: YesThe community is friendly. ... — The community is friendly. The building is quiet and clean. Then staff is readily available and answers your questions promptly. The gym is nice to have on the property as well as the pool.
response from property -Suzanne, thank you for writing. It sounds as though you are having a nice experience in our community overall. Please continue enjoying yourself.
Review From Modern Messagesubmitted by Breanna S. - |Recommended: YesI love my apartment. Great ... — I love my apartment. Great amenities, high ceilings, and a private balcony at a great location. Management is responsive. Great view from the rooftop deck, but the pool is less than two feet deep. I don’t mind, but just beware this isn’t a pool for swimming.
response from property -Breanna, it sounds as though you are having a wonderful experience in our community all-around. Thank you for writing.
Review From Modern Messagesubmitted by Alexander B. - |Recommended: YesGreat experience so far. It... — Great experience so far. It has been great living here and we are enjoying the amenities and friendly staff that attends to our needs. Apartment has met our expectations.
response from property -Alexander, we are pleased to know that your new home, our attentive team, and our great amenities are such a great fit for you. Thank you for sharing!
Review From Modern Messagesubmitted by Melinda S. - |Recommended: YesAside from the common disru... — Aside from the common disruptions from noisy neighbors, my experience here has been quite enjoyable. The Covid-19 response was very efficient and the staff kept us updated weekly on changes and other things regarding our safety.
response from property -Melinda, we are delighted by your feedback. Our team has worked hard to ensure our residents continue to enjoy their living experience, despite these unprecedented times. Your recognition is very encouraging. Please feel free to reach out to us at arrivesouthloop@trinity-pm.com if you would like to share additional information on your noise concerns.
Review From Modern Messagesubmitted by Melissa J. - |Recommended: YesLoving living here, love ou... — Loving living here, love our apartment and all the beautiful finishes, love our neighbors, the people who work here, and my son loves the people and the candy in the office. The courtyard area is my favorite, it’s beautiful and can’t wait to see it in the spring. Internet speed is excellent, which is important because both my spouse and I work from home,
response from property -Melissa, thank you for your review and a five-star rating. It is wonderful to know that you and your family are loving your time here. Please continue enjoying it.
Review From Modern Messagesubmitted by Rachael P. - |Recommended: YesWe just moved in last week ... — We just moved in last week but love the apartment. The staff was so friendly and helpful when it came to applying for the apartment, signing our lease and arranging move in- especially Ms. Ariel Wiley We love our unit. It was sparkling clean when we arrived and in great condition. It’s a nice, quiet building with great amenities. Our dog loves the dog park on the rood.
response from property -Rachael, welcome to the community. It is lovely to hear that you were taken care of throughout your move-in experience by Ariel. We will be sure to let her know that she made everything great for you. If there is anything you need as you and your furry friend settle into your new home, please let us know.
Review From Modern Messagesubmitted by Nicholas P. - |Recommended: YesGreat apartment, love the s... — Great apartment, love the space and design. I tell all my friends about this building. I cannot wait for Covid to be over to fully utilize all the amenities available here
response from property -Nicholas, thank you for your five-star review! We are also looking forward to the end of the pandemic so we may serve you better. We hope to exceed your expectations in the future.
Review From Modern Messagesubmitted by Rachael E. - |Recommended: YesStaff is very friendly and ... — Staff is very friendly and always willing to help. Easy transition to lease if adding additional furry creatures. Maintenance staff fixes issue quickly and professionally.
response from property -Rachael, we are grateful for your excellent review. Our team is committed to delivering the highest quality of service. Your feedback reaffirms our efforts. Thank you so much for sharing.
Review From Modern Messagesubmitted by Jillian S. - |Recommended: YesWe had a great experience u... — We had a great experience using the gym in these uncertain times. We have noticed it has been cleaned and kept nice and safe and tidy during the pandemic
response from property -Jillian, thank you for letting us know that our team is doing an outstanding job maintaining our grounds and amenities. Positive feedback from our residents means the world to us, and we are grateful for your positive review.
Review From Modern Messagesubmitted by Timothy H. - |Recommended: YesPlease consider bike storag... — Please consider bike storage in the garage, I believe it would be widely used and a great selling point for the property. I also recommend expanding the internet provider options especially to Google fiber . No time like the present to foray into the future
Review From Modern Messagesubmitted by Kenisha H. - |Recommended: YesI have had a great experien... — I have had a great experience here at Arrive. There have been a lot of upgrades since I moved in 3 years ago and they have all added to the luxury of the building. The office staff is always nice and helpful. I had a concern with the security of the building in the past, but now there is onsite security walking the building. I appreciate how the management listens to the residents concerns and takes actions to ensure we all have a safe and upscale living experience here at Arrive
response from property -Kenisha, your review put a smile on our faces! Thank you for acknowledging our attention to the needs of our residents and continual efforts to enhance our community. We are glad the last three years have been great for you!
Review From Modern Messagesubmitted by Michelle F. - |Recommended: YesI've appreciated the consis... — I've appreciated the consistent communication throughout the pandemic about the services and amenities. The maintenance and support staff are all very responsive and efficient.
response from property -Michelle, we understand how valuable proactive communication is during such an uncertain time, so we are pleased that our efforts have made a meaningful impact for you. Thank you for acknowledging our hardworking team!