Ratings & Reviews

Overall Rating

5(175 reviews)99.4% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

Review From Modern Messagesubmitted by Betty G. - |Recommended: YesMy experience living at Arr... — My experience living at Arrive South Loop has been good. The people working at the lease office have always been helpful and courteous. Overall it’s good.
response from property -Thank you for writing, Betty. We love hearing that your time here has been good and the team has been helpful. Please continue enjoying it.
Review From Modern Messagesubmitted by Sara M. - |Recommended: YesGreat Thanks. Minor repair... — Great Thanks. Minor repairs and maintenance items needed. Gianna and Carrie at the front area great and always on top of it Looking forward to living here.
response from property -Sara, We appreciate you sharing your heartfelt acknowledgment of the excellent service that Gianna and Carried provide. Please do not hesitate to reach out to discuss any maintenance issues that need to be addressed. Thank you for choosing us!
Review From Modern Messagesubmitted by Kamilah H. - |Recommended: YesI enjoy the South Loop comm... — I enjoy the South Loop community and staying in the apartment complex. I enjoy the rooftop amenities as well as having a washer and dryer and also access to common interstates and highways which makes us accessible to everything.
response from property -Kamilah, thank you so much for the review. Our team works hard to provide superior amenities that complement our convenient location and alluring atmosphere. We hope you continue to enjoy everything we have to offer.
Review From Modern Messagesubmitted by Todd G. - |Recommended: YesI like living at Arrive. Th... — I like living at Arrive. The staff is very helpful, things get fixed promptly in my unit and I enoy the amenities that they offer. I do miss the pool being open as it has been closed for some time.
response from property -Todd, we appreciate you taking the time to share your complimentary feedback. It delights us that you enjoy our prompt maintenance, top-notch amenities, and attentive team. Thank you for being a part of our community!
Review From Modern Messagesubmitted by Derek J. - |Recommended: YesEveryone is very respectful... — Everyone is very respectful they stay to there self and always greet one another. We all can enjoy the roof top and have a conversation and laugh
response from property -A friendly, community-like feel is exactly what we aim for here, Derek. Thank you for sharing your acknowledgment!
Review From Modern Messagesubmitted by Wanting Y. - |Recommended: YesAll in all very comfortable... — All in all very comfortable. Service is quick and high quality. But when I reserved the elevator for move in, I can’t believe neither elevator is locked for the moving and I have to share with another resident. Typically you won’t arrange move in the same time window and the elevator should be locked.
response from property -Wanting, it is nice to know that you are comfortable in our community. Thank you for sharing your review. We will share your feedback about the elevators on move-in day with the team. We intend to ensure that you are as comfortable as possible throughout your move-in experience, and we will take this as a learning. Thank you again.
Review From Modern Messagesubmitted by Karry Z. - |Recommended: YesLeasing office are friendly... — Leasing office are friendly, apartment was very clean when we moved in. I am very satisfied with our experience at arrive. However only one elevator could go to the underground garage, would be better if both could.
response from property -Welcome to the community, Karry! We are thrilled to hear everything went well for you at move-in, and we appreciate your suggestion for more elevator access to the underground garage. Please feel free to reach out whenever we may be of service.
Review From Modern Messagesubmitted by Nedra S. - |Recommended: YesGreat management staff and ... — Great management staff and maintenance crew Make residing at Arrive South Loop an AWESOME place to live. Well maintained building, clean and well maintained. The leasing Office management staff is always pleasant and courteous, maintenence service tickets are resolved within 24 hours.
response from property -Thank you for the glowing review, Nedra! We're thrilled to hear that you are enjoying our community and that our team has been taking good care of you. Please don't hesitate to let us know if there is anything you need. We're always here to help.
Review From Modern Messagesubmitted by Rachael E. - |Recommended: YesThe move in process has bee... — The move in process has been seamless even in a time of crisis. Quick maintenance on any issues we have found lets us know that everyone cares about the tenants here. Security always present and helpful.
response from property -Rachael, we are grateful for your glowing review of our community, especially during these difficult times! We're thrilled to hear that our team facilitated a painless move-in, and we hope that you're already feeling at home here. Thank you.
Review From Modern Messagesubmitted by Sidm*@*.Com - |Recommended: YesI just moved in but the exp... — I just moved in but the experience has been so perfect I love all the amenities and it’s so peaceful. Can’t wait until I can use the lounge and pool areas
response from property -We are delighted to hear about your smooth move into your beautiful home and love knowing how much you enjoy our peaceful community. Thank you for the 5-star review!
Review From Modern Messagesubmitted by Nicole F. - |Recommended: YesAmazing I love it here Wo... — Amazing I love it here Would 10 10 recommend. Great staff- great amenities- beautiful units. Love the area and haven’t had any issues. Maintenance is always quick
Review From Modern Messagesubmitted by Marissa C. - |Recommended: YesGreat location and amenitie... — Great location and amenities when open... , but the maintence response and communication needs work but overall a great place to live. Staff is nice but resident on-bording to for things such as keypad, facility usage, etc should be more formalized upon move-in
Review From Modern Messagesubmitted by Jacque R. - |Recommended: YesLove it here so much that I... — Love it here so much that I can not think of living anywhere else Just renewed my 9th year Lease. From the front office staff to the wonderful maintenance management and crew the building is always clean and smelling good. They have been very forward with giving information during this COVID-19 crisis to all residents I can’t wait to get back to normal so that I can get in our wonderful health club.
Review From Modern Messagesubmitted by Melanie G. - |Recommended: YesI have had a good experienc... — I have had a good experience in this apartment community. I like the size of my unit compared to other one bedrooms in the neighborhood. I like how accessible I am to downtown and there are bus lines and two train lines to connect me to other parts of Chicago. The office staff are friendly and welcoming.
response from property -Melanie, thank you for sharing your positive experience with us. It is great to know that you have nice things to say about our apartment homes, location, and team.
Review From Modern Messagesubmitted by Anna K. - |Recommended: YesThe maintenance staff, hous... — The maintenance staff, housekeeping , Janai and the office are always keeping things in order. With everything going on now making sure the packages are secured and the safety of its residents. Kudos to all of them
response from property -Anna, it feels so good to know you appreciate being a resident of our community. Our apartment homes, great location, team of professionals, and state-of-the-art amenities were designed to bring you comfort and a sense of pride when you come home. Knowing your packages will be handled appropriately is just one of the ways we work hard to ensure your comfort. We are elated to see that we are headed in the right direction.